Damage Protection and Travel Insurance Now Available Nationwide In Host Co Stores
BY ANNIE SLOAN
CEO & CO-FOUNDER, THE HOST CO | AIRBNB SUPERHOST |
FORMERLY AT FACEBOOK AND TWITTER
We’re thrilled to announce the addition of damage protection and travel insurance into Host Co stores. As of this week, you can offer these products to your guests and make a profit from every sale.
Below is a quick primer on each type of product and how they work. Questions? Contact us here and we’re happy to help!
Damage Protection with Waivo
Our first new offering is damage protection through Waivo. This policy provides $1500 in coverage for a ten-day period, ensuring peace of mind for both you and your guests.
Coverage Details and Cost
Coverage Amount: $1500
Coverage Period: 10 days
Cost to Guest: $30 (before applicable fees)
Profit to Host: $10 per sale
How It Works
When a guest purchases damage protection from your store, we immediately share the following information with Waivo:
Start date of coverage (selected by the guest)
Listing name and address
Guest info (name, email, phone)
Owner/operator name
This information is private and shared only between The Host Co and Waivo.
Guest Purchase and Cancellation Policies
Guests can purchase coverage up to 11:59 PM on their check-in date and can cancel up to 24 hours before their stay with written notice to support@thehost.co.
How to Initiate a Damages Claim
If you need to initiate a damages claim, you can do so here.
For more details, check out the Waivo FAQ and read our full Waivo Damage Waiver.
Whole-Trip Travel Insurance with Faye
Our second new offering is whole-trip travel insurance through Faye. This ensures your guests are covered for various travel-related incidents, enhancing their overall experience.
Process for Guests to Purchase Insurance
Guests will be directed to the Faye website from the travel insurance tile on your Host Co store. They can then purchase the coverage they need, including add-ons like Cancel for Any Reason or Car Insurance.
Affiliate System and Profit Details
Affiliate Tracking: We track the purchase through our affiliate system.
Profit to Host: 5% of the total Faye sale is added to your Host Co store.
Payout Frequency: Monthly
Coverage Variations and Lead Times
Lead times and coverage periods vary depending on the type of insurance your guest buys. For more answers, see the Faye FAQ.
Up Next: Liability Insurance
We are excited to announce that liability insurance will soon be available as part of our offerings. Our team is working on building liability coverage into specific products that you offer in your stores.
We’d love to hear if there are specific insurance needs you’re looking for. Your feedback will help us tailor our offerings to better serve you and your guests.
We are excited to bring these new products to your Host Co store, offering additional value and peace of mind to your guests. Start offering damage protection and travel insurance today and boost your earnings. If you have any questions, feel free to contact us.
FAQs
How do I sign up to offer damage protection and travel insurance?
These tiles appear within all U.S. Host Co stores. Simply log-in to your account, or if you haven’t signed up yet, book a demo with our team to get started.
What happens if a guest cancels their insurance?
Guests can cancel up to 24 hours before their stay with written notice to support@thehost.co.
Can I customize the coverage options for my guests?
Yes, for damage protection, you can set up a custom tile in your account for more coverage options.
How do I track my earnings from these products?
Earnings from both damage protection and travel insurance are tracked in your Host Co store dashboard.
When will the liability insurance be available?
We are working on it and will provide updates soon. Your feedback on specific insurance needs is welcome.