This Texas Host Doubled Their Revenue with The Host Co - A Success Story
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Size
Adventure Creek Ranch has six rental properties.
Results
Doubled revenue: Adventure Creek Ranch has reported doubling their rental revenue from upsells offered to guests through their Host Co store.
Decreased guest questions: Adventure Creek Ranch reported a 50% decrease in guest questions since activating their Host Co store with essentials and add-ons.
Increased repeat bookings: Adventure Creek Ranch has seen an increase in repeat guests looking to book their special experiences from their Host Co store (rentals, stargazing, etc).
About Adventure Creek Ranch
When Debbie and her husband started Adventure Creek Ranch, they wanted to create more than just a place to stay. They wanted to create an experience - that was friendly both to families and solo travelers.
Set in the heart of North Texas and nestled within 100 acres of scenic trails, Adventure Creek Ranch offers six rental properties - that range from treehouses to campers.
Being in a very rural area meant their listings themselves needed to be unique and memorable, both in their design and what experiences they offered on their properties to interest guests.
Adventure Creek Ranch needed an automated system
Their property provides the means to explore and enjoy nature on a massive property. Some of their offerings included laser tag, rentals with insurance, stargazing packages, s’mores kits, and more.
All of that begs the question: how do you automate your system so you don’t have to be involved in the process all the time as a host? How can you collect payment or track inventory across six rentals? Enter: The Host Co.
Doubled revenue + improved guest experience
With The Host Co, Adventure Creek Ranch was able to streamline the way they communicate with their guests, while offering a range of services through an integrated online store. "We like to do everything 100% hands-off," says Debbie. By adding The Host Co's custom store link in their welcome messages and listings on Airbnb, Adventure Creek Ranch can give their guests immediate access to all their offerings. “Guests can click, get all the directions and codes, pay, and they don’t need me at all. That’s what I love.”
The most transformational effect of working with The Host Co thus far has been in their revenue. "I'm doubling my revenue. It's been a game-changer," says Debbie. By adding other services, including Rentals, Scavenger Hunts, and Stargazing packages, Adventure Creek Ranch has unlocked a new revenue stream almost equal to their fee from booking.
Want to get started with The Host Co for yourself? Click here to book a free demo.
The result: fewer questions, more returning visitors
With automation of guest interactions, Adventure Creek Ranch has reduced guest inquiries by 50%. They don't have to ask for firewood anymore or for directions—the store link has everything. "Since the very beginning, they get our store link and start booking things right away. I'm completely hands-off. It's been great," Debbie says. This has not only relieved them of a lot of workload but also increased the convenience quotient of their guests. Many reviews mention how smooth and delightful it was to schedule additional services. They just love being able to cater their stay without having to go back and forth with a host.
That level of convenience has also driven guest loyalty. The guests in one family liked their stay so much they extended their trip on the spot, then returned two weeks later for a four-night visit. "They've told us this is their place now, and they'll be back regularly," says Debbie.
Ready to grow your business?
For Adventure Creek Ranch, The Host Co has been a powerful tool for growth: doubling their revenue by offering seamless guest interactions and additional offers, they have turned their business into a thriving venture that keeps guests wanting more. "The Host Co has absolutely made my life 100% easier," reflects Debbie, talking about the changes they have had since they adopted the platform.
If you're a rental business owner looking to reduce guest inquiries while unleashing new streams of revenue, Adventure Creek Ranch's success is a testament to the transformative potential at The Host Co. Ready to see it for yourself?
Book a demo with our experts to get started with your free storefront: